Business Development Representative

4w1 month ago

Genesys

Stockholm, SE · Full-time · SEK 400,000 – SEK 500,000

About this role

We are seeking a commercially driven Business Development Representative (BDR) to support pipeline growth across the Swedish market. This role is responsible for generating pipeline through a combination of inbound and outbound activities, engaging enterprise and mid-market accounts, and partnering closely with Account Executives and cross-functional teams.

Day-to-day tasks include outbound prospecting and inbound lead follow-up to qualify marketing-generated leads into high-quality sales opportunities. The BDR will identify, research, and engage prospective customers, communicate the value of Genesys' cloud and AI-driven CX solutions, and maintain accurate activity tracking and pipeline updates in Salesforce.

The role reports to the BDR Manager for EMEA and works cross-functionally with Sales, Customer Success, Alliances, and Channel teams to uncover new opportunities. You will collaborate with Account Executives on outreach strategies and territory development, and with Marketing on campaigns and regional events.

Join a global leader in AI-driven customer experience technology and build your career within a high-performing EMEA sales organization. Employees have the independence to make a larger impact on the company and take ownership of their work, while embracing empathy and collaboration to succeed.

Requirements

2-3 years of experience in a BDR, SDR, or sales-related role within SaaS, CX, cloud, or technology environments
Fluent-level Swedish and professional English language skills required
Additional Nordic language skills (Danish, Norwegian, Finnish, or Icelandic) are highly advantageous
Experience working within the Swedish business market and culture is highly desirable
Demonstrated ability to generate pipeline through outbound prospecting
Mature, professional, and commercially aware mindset
Strong organizational and time-management skills
Experience using Salesforce, LinkedIn Sales Navigator, or similar sales engagement tools preferred

Responsibilities

Generate pipeline across Sweden through a combination of outbound prospecting and inbound lead follow-up
Identify, research, and engage prospective customers across enterprise and mid-market accounts
Qualify marketing-generated leads into high-quality sales opportunities
Partner with Account Executives to support account research, outreach strategies, and territory development
Communicate the value of Genesys' cloud and AI-driven CX solutions aligned to customer business challenges
Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce
Consistently meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion

Benefits

Join a global leader in AI-driven customer experience technology
Build your career within a high-performing EMEA sales organization
Independence to make a larger impact on the company and take ownership of your work
Embrace empathy and cultivate collaboration as part of the company culture