Sales Development Representative

2d2 days ago

Accenture

Mississauga, CA · Full-time · C$45,000 – C$60,000

About this role

Accenture's Digital Inside Sales (DIS) team is growing, and we are looking for a Sales Development Representative to join our Operations group in Mississauga. This role combines trusted technical selling with innovative technology, powered by data and insights, to connect clients with the right solutions.

Day-to-day, you will leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads. You will employ creative outreach strategies—including cold calls, targeted emails, and social engagement—to initiate high-impact conversations and generate interest.

You will collaborate with a broader team of sales professionals in a hybrid environment, with opportunities to connect at Accenture's downtown Toronto office for networking, teambuilding events, and training sessions. The role is fast-paced and dynamic, requiring strong organizational skills and the ability to manage multiple priorities.

This position offers the chance to develop expertise in sales development within a global organization, with clear KPIs and a focus on pipeline generation and qualification metrics. You will stay informed on product developments and industry trends, contributing directly to business growth.

Requirements

Minimum 6 months of experience in sales.
Experience in lead generation and qualifying leads.
Experience in outbound calling.
Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively.
Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment.
Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches.
Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently.
Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations.

Responsibilities

Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach.
Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.
Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement.
Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.
Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process.
Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies.
Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics.
Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions.

Benefits

Hybrid work model with flexibility to collaborate in-office and remotely.
Opportunity to attend frequent networking and teambuilding events at Accenture's downtown Toronto office.
Access to training sessions and professional development within a global organization.
Comprehensive benefits package (details available at the provided link).