Sales Development Representative - Acute & Payer

6w1 month ago

PointClickCare

Mississauga, CA · Contract · C$60,000 – C$60,000

About this role

PointClickCare is a leading health tech company on a mission to help providers deliver exceptional care. As an entry-level salaried sales position, the Sales Development Representative plays a major role in business development efforts. This role supports a Senior Sales Executive and engages with prospective customers in the healthcare industry.

Day-to-day responsibilities include establishing initial contact with customers and potential customers. The SDR schedules conference calls and meetings for the VP of Sales with prospects who may have never heard of PointClickCare. Facilitating follow-up activities that lead to new business opportunities is also a key part of the role.

The company is founder-led, privately held, and reinvests a significant percentage of revenue back into research and development. Employees harness AI as a catalyst for creativity and productivity, with AI tools integrated into daily workflows. Recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures, PointClickCare offers flexibility and meaningful work.

This entry-level position provides an opportunity to contribute to the company's growth by making a real difference in millions of lives. As part of a larger team, the SDR helps shape a smarter healthcare future that is human-first and accelerated by AI. Employees are empowered to push boundaries and innovate for lasting change.

Requirements

Comfortable with outbound cold calling to healthcare decision-makers.
Ability to learn and articulate PointClickCare's value proposition in the acute and payer markets.
Strong organizational skills to manage multiple prospect contacts and follow-ups.
Proficiency with CRM tools for tracking outreach and meetings.
Self-motivated and eager to contribute to a team-focused business development environment.
Interest in healthcare technology and making an impact in the industry.
Resilience and persistence to engage prospects who may be unfamiliar with the company.

Responsibilities

Establish initial contact with customers and potential customers in the healthcare industry.
Schedule conference calls and meetings for the VP of Sales with prospects unfamiliar with PointClickCare.
Facilitate follow-up activities that lead to new business opportunities.
Support a Senior Sales Executive with day-to-day interactions with prospective customers.
Play a major role in business development efforts by identifying and qualifying new leads.
Conduct research on healthcare organizations to identify potential opportunities within the long-term and post-acute care market.

Benefits

Flexibility in work arrangements.
Opportunities for growth and meaningful work in healthcare technology.
Access to AI tools and ongoing training to enhance productivity and innovation.
Being part of a company recognized as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
A founder-led, privately held company that reinvests a significant percentage of revenue into research and development.