Sales Development Representative

4w1 month ago

The 20

Plano, US · Full-time · $50,000 – $65,000

About this role

The 20 is a Master MSP and one of the top MSP growth platforms in North America, helping independent MSPs grow faster than they ever could alone. We're hiring a Sales Development Representative to build the pipeline that powers our growth — this is not a cold-calling factory role.

You'll work closely with our AE team and SVP of Sales to develop targeted outreach strategies, follow up on events and conferences with precision, and move qualified MSP prospects from interested to ready-to-buy. Day-to-day, you'll conduct outbound prospecting via phone, email, and LinkedIn, own post-event follow-up, and maintain accurate records in HubSpot CRM.

You'll join a high-momentum sales team at a company that's winning in the MSP market right now, with direct mentorship from the SVP of Sales and a team of closers who want to help you develop. The environment is hybrid-flexible with a collaborative, high-energy office in Plano, TX.

There is a clear path to an AE role for those who perform — we build from within. This role sits at the intersection of technology, community, and real business impact, offering a competitive base salary with performance-based bonus tied to meetings booked and pipeline created.

Requirements

1–3 years of experience in a sales development, inside sales, or business development role
Experience in the MSP, IT services, or technology channel — you know the language and the landscape
Proven ability to generate qualified pipeline through outbound prospecting (email, phone, LinkedIn)
Strong written and verbal communication skills — you can craft an outreach that gets opened and responded to
Organized and detail-oriented — you track everything, follow up on everything, and let nothing fall through the cracks
Comfortable working in HubSpot or a similar CRM and maintaining clean data discipline
Coachable, competitive, and hungry to contribute to a fast-moving sales team

Responsibilities

Conduct targeted outbound prospecting via phone, email, LinkedIn, and other channels to generate qualified leads for the AE team
Own post-event and post-conference follow-up with speed and precision — turning booth conversations into booked Growth Consults
Research and qualify MSP prospects using The 20's ideal customer profile criteria
Book and confirm Growth Consult calls between qualified prospects and Channel AEs
Maintain accurate records of all prospecting activity, outreach, and outcomes in HubSpot CRM
Collaborate with the AE team to develop personalized outreach sequences for targeted prospect lists
Support pipeline hygiene — re-engage stalled leads, identify timing-based reactivation opportunities, and flag at-risk prospects
Track and report weekly on meetings booked, event follow-up conversion rates, and pipeline contribution

Benefits

Competitive base salary with performance-based bonus tied to meetings booked and pipeline created
Direct mentorship from the SVP of Sales and a team of closers who want to help you develop
Hybrid flexibility with a collaborative, high-energy office environment in Plano, TX
Clear path to an AE role for those who perform — we build from within