Sales Development Representative

5w1 month ago

Follett Software

US · Full-time · $45,000 – $55,000

About this role

As a Sales Development Representative at Follett Software, you will play a critical role in generating new leads and building sales pipeline across our full portfolio of solutions. You will be the first point of contact for many prospects, creating a strong first impression of our company.

Your day-to-day involves proactively engaging prospective customers through a high volume of outbound activity, including cold calling, email outreach, and high-level discovery conversations. You will qualify interest, uncover business needs, and schedule high-quality sales meetings that progress into viable opportunities.

You will collaborate with marketing to design and implement targeted campaigns and other key initiatives. Leveraging a thorough understanding of customer buying cycles and market trends, you will apply sales strategies to assigned accounts within your geographical area.

This role offers the chance to cultivate key customer relationships with decision makers and represent the Sales organization on cross-functional teams. You will actively seek professional growth opportunities and contribute to the development of a high-performing team.

Requirements

Associate’s Degree or equivalent and relevant work experience.
2+ years of experience in a sales development role or similar role; experience in K-12 is considered an advantage.
Familiarity with CRM tools is a plus.
Strong problem-solving abilities, able to address customer needs and adapt in a solution-oriented manner.
Communicates clearly, concisely, and confidently to a variety of audiences, adjusting messaging depending on customer needs.
Good organizational and time management skills, with the ability to manage multiple tasks and priorities.
Strong interpersonal skills with the ability to build rapport with prospects.

Responsibilities

Proactively prospect and engage potential new customers, identifying new business opportunities across multiple products and services.
Execute both short and long-term sales strategies for assigned accounts within the designated geographical area.
Generate customer interest and drive attendance at company sponsored events, including conferences, trade shows, and executive briefings.
Evaluate and qualify new business opportunities to ensure alignment with company goals.
Maintain accurate and up-to-date customer account, contact, lead, and other customer data in CRM.
Collaborate with marketing to design and implement targeted campaigns and other key initiatives.
Represent the Sales organization on cross-functional teams as needed.
Other duties and tasks as assigned.