Sales Development Representative (SDR) - Enterprise

5w1 month ago

Global Payments

US · Full-time · $30,000 – $70,000

About this role

Global Payments is seeking a high-energy, intellectually curious Enterprise SDR to fuel pipeline growth across strategic verticals: QSR, Fast Casual, Sports & Entertainment, and Food Service Management. This role is designed for someone who thrives in enterprise sales with 12–24 month cycles and complex multi-stakeholder deals.

You will be the first point of contact for future customers exploring our integrated platform including POS, Digital Menu Boards, Kitchen Management, and Back Office tools. Proactively identify, research, and engage enterprise-level prospects via email, phone, LinkedIn, and event-driven campaigns.

Partner closely with Enterprise Account Executives to execute targeted account strategies and support multi-threaded engagement. Work with Marketing to shape messaging, industry-specific campaigns, and event follow-up workflows. Provide real-time feedback on prospect objections, market trends, and competitive intelligence.

This role offers the opportunity to make your mark on the payments technology landscape. You will develop high-quality opportunities for our Enterprise Account Executives and gain deep expertise in enterprise sales motions across multiple verticals. Join our dynamic team and help shape the future of payment technology.

Requirements

1–3+ years of SDR/BDR experience, preferably in SaaS, enterprise technology, or restaurant/hospitality tech.
Strong understanding of enterprise buying cycles and complex multi-stakeholder deal structures.
Experience using MEDDICC or similar qualification methodologies.
Proficiency with sales engagement tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) and CRM (Salesforce).
Ability to orchestrate outreach across operations, IT, finance, procurement, and executive teams.
Demonstrated success in executing highly personalized outbound campaigns.
Comfort working in a high-volume, metrics-driven environment.

Responsibilities

Proactively identify, research, and engage enterprise-level prospects across QSR, Fast Casual, Sports & Entertainment, and Food Service Management verticals.
Conduct outbound outreach via email, phone, LinkedIn, and event-driven campaigns to build awareness and interest.
Execute highly personalized outreach demonstrating understanding of industry operational challenges (speed of service, labor constraints, order accuracy, kitchen throughput, multi-location management, integration complexity).
Manage inbound leads from marketing campaigns and qualify prospects through discovery conversations.
Conduct initial qualification calls focused on uncovering operational, technical, and strategic needs.
Identify pain points related to POS modernization, digital transformation, menu management, kitchen operations, data visibility, and multi-location control.
Set high-quality meetings and product demonstrations for Enterprise Account Executives.
Maintain precise CRM hygiene (Salesforce) and utilize sales engagement tools (Outreach, Apollo, ZoomInfo, LinkedIn Sales Navigator) to maximize contact velocity.